Santa Plus uses state-of-the art digital imaging by leveraging Kodaks exclusive technology to create customized souvenir products to treasure and share.
The Santa Plus business was established and continues to grow by building on its foundation of core values; respect, integrity, trust, credibility, recognition, growth and diversity.
Please apply on-line at www.kodak.com/go/eis
POSITION SUMMARY:
The help desk associate will be responsible for answering all incoming calls into the call center, and assisting in troubleshooting all equipment issues and properly documenting all calls received for each location.
PRINCIPAL ACCOUNTABILITIES:
Excellent Phone Skills
Background experience in computers
Previous Trouble shooting skills with computers required
Data Entry Skills
Prepare replacement parts for shipping
This description is not intended to cover all assigned duties and responsibilities to which an individual assigned to this job may encounter. It is intended to cover only those major duties/responsibilities that an incumbent will typically encounter.
SKILL AND/OR KNOWLEDGE SPECIFICATIONS:
Excellent communication skills required.
Employees must be able to work a flexible schedule including nights, weekends and holidays.
Must be able to lift up to 70 lbs.
EDUCATION AND/OR EXPERIENCE SPECIFICATIONS:
Computer Theory / or call center with telephone troubleshooting skills and excellent deductive reasoning skills is preferred.
ADDITIONAL INFORMATION:
We will provide you with the training needed to become a successful team member.
We have IMMEDIATE OPENINGS for applicants with open availability.
Please apply on-line at www.kodak.com/go/eis
The moment only happens once, the memory lasts forever.
Join the team that helps create lasting memories for friends and families.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment background and drug screen testing.
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Short term project sometime during the week of November 9th
Phone interviews will begin Friday, November 6
Requirements include: (but are not limited to the following):
2 years experience in Consumer Electronics -
(any experience with flat screen TV's a plus but not a requirement)
Basic computer skills
Basic knowledge of computer applications
Experience troubleshooting
Solid Hardware and Software experience
A+ certification is a huge plus - but not a requirement
Consumer Electronics experience a plus
Excellent Client relation skills - must be comfortable dealing with people at all levels
Must have old fashioned work ethic and work well solo or as a team
We need to be prepared for simple firmware flash as well as potential swap of tuner modules.
Basic Tools -
MUST HAVE
1). 2 USB Sticks (2G)
2) Laptop to transfer firmware files to USB stick
Laptop must have WiFi (for transferring files and procedure documents) for help in configuring the sets and potentially firmware updates.
Computer must have XP - Mac's are not compatible with the software used
3) cell phone for contact with Support Team
must pass background check
Please respond with Resume and Availability as soon as possible
It will be very helpful if you put your NAME and O'Fallon, IL in the subject line
18.00 per hour
Additional work in the area may follow.
Experience with PC Repair
Experience with virus/spyware removal
Experience with Laptop Repair
Customer service related experience.
Additional Requirements
Excellent verbal and written communication skills
Ability to work with minimal supervision
Valid drivers license
Ability to work on Saturday(4 hours)
Must be able to lift 50 pounds
Minimum of two (2) years experience with Windows XP/Vista OS,
Minimum of one (1) year experience with PC and laptop hardware.
Essential Functions and Duties:
Receives help desk calls and resolves issues or escalates as necessary.
Performs archival and restoration duties as required.
Leads the configuration, setup and installation of systems.
Maintains technical documentation and inventory information.
Enters billing information as needed.
Maintains software and hardware licensing information and other related documentation.
Keeps all PCs, network devices, servers and peripherals up and running on a daily basis.
Monitors all systems on a daily basis.
Provides after hour, weekend and holiday technical support as assigned.
Handles special projects as assigned by management.
Position Qualifications:
A minimum of 3 years related work experience and an understanding of MS Office products is required. An Associates Degree with 2 years of work experience is also acceptable.
Familiarity with Microsoft Networking a plus but not required.
Hospital Information Systems experience is also desired.
Preferred Skills and Abilities:
Previous networking experience providing end-user support, workstation configurations, and file server configurations utilizing Windows is a plus
Proven track record of being well organized and able to manage projects and meet deadlines.
The ability to handle confidential information in accordance with hospital policies and procedures in required.
Requirements: Laundry and appliance repair experience required. Must have technical background, knowledge of electrical circuits/diagrams and troubleshooting abilities, a high school diploma (or equivalent), a valid drivers license, a clean driving record, demonstrated mechanical skills, and own tools. Qualified candidate will be customer oriented, have a positive attitude, and a desire to be part of a growing and highly motivated service team.
Experience PC desktop support.
Experience with Laptop Repair
Customer service related experience.
Additional Requirements
Excellent verbal and written communication skills.
Ability to work with minimal supervision.
Valid drivers license.
MUST have transportation.
Ability to work some nights and weekends and on call as required.
Must be able to lift 50 pounds.
Minimum of two (2) years experience with Windows XP/Vista OS,
Minimum of one (1) year experience with PC and laptop hardware.
Preferred
Strongly preferred experience in service industry
Strongly preferred Certification in A+
Certification in Microsoft MCP, MCSA, MCSE
Certification in Cisco CCNA
Certification in Dell Hardware
Certification in HP Hardware
Certification in IBM/Lenovo Hardware
Associate Degree in Computer Science or equivalent
Must have 3 + years experience with SBS 2003 and above
Experience with Exchange
Familiarity with remote diagnostics and remediation
Excellent interpersonal skills
Solid trouble shooting skills
Technical Training/Certifications Requirements
- Microsoft Certified Systems Engineer (MCSE) or equivalent
- A+, Network+, Security+ Certifications or equivalent
- Associate Degree or higher preferred
Additional Requirements:
- Must be a local resident in the St. Louis area
- Reliable and safe vehicle to travel to customer sites within the St. Louis Metro Area
- Must pass a criminal background check and Drug Screening
- Must pass a technical aptitude test primarily on server topics
- Submit salary history and requirements
Please submit your resume with salary history and requirements.
One of our national clients is upgrading their Internet bandwidth. We need a local onsite tech to assist with the rack and stack of a Cisco router. Working with our clients local staff and their remote telecom helpdesk, you will establish and verify connectivity.
This is a 4 6 hour rack/stack/connect project
2 3, (2-hour) site visits may be required.
Experience Required:
3-5 years of Network/PC support experience
Qualified experience deploying routers / switches (Cisco preferred)
MCP cert preferred - MCSE/CCNA are plusses
Additional Requirements:
- Team Player
- Ability to work well with technical and non-technical staff
- Excellent written and oral communicative skills
- Professional appearance
- Verifiable personal and (relevant) professional references
- Must have a flexible schedule that will allow you to be scheduled for both day and evening work.
- You must have your own laptop and reliable transportation
Please send your resume with compensation requirement for immediate consideration
Due to our unique and employee-centric approach to the Information Technology industry, we are a top-tier service provider with most of St. Louis's premier Fortune 1000 organizations. We believe in caring for our employees rather than simply caring about headcount; we believe in hiring only the best employees for a career rather than hiring anyone and everyone for a single project; we believe in managing the company through integrity and common sense; and lastly we believe in continuing our mission to building a solid reputation within the industry for the long-term rather than sacrificing our future for short-term gains!
This position requires the Technician/Engineer to be able to dynamically multi-task across numerous issues and clients in a fast paced environment. The successful candidate MUST have the ability to design, implement, support, monitor, test, troubleshoot hardware and software products for customer environments.
Additional Responsibilities:
- Organize, manage, and lead technical system design discussions with customer IT/MIS departments, third party installation contractors, and other vendors as required.
- Manage and perform client implementations as needed, including the installation of new components, migration of data, documentation of network, server and workstation setup.
- Develop, implement, and maintain policies and procedures to ensure the security and integrity of customer network environment.
- Implement and maintain network and server documentation.
- Respond to customer service requests during normal business hours as well as off-hours coverage and emergency support as needed.
- Must possess the ability to handle multiple projects with limited supervision and work in a small team environment as well as Self-motivating with the ability to work in an unsupervised environment
- Work as a team member within the company to meet the goals of the client.
- Excellent listening and communication skills, team player, as well as positive attitude are essential.
Technical Skills Requirements:
- 3 to 5 years experience in network technician/engineering support role
- Strong client/server troubleshooting skills with ability to utilize diagnostic tools
- Must have experience with Exchange 2003/2007 installation, administration and troubleshooting skills
- Possess strong oral and written communication skills to present technical needs to non-technical customers
- Strong organization skills, detail orientation and the ability to multi-task, meet deadlines, and prioritize work.
- Possess ability to work through complex issues to completion; perform research, analysis, and troubleshooting; and resolve critical problems in a timely and logical manner.
Technical Training/Certifications Requirements
- Microsoft Certified Systems Engineer (MCSE) or equivalent
- A+, Network+, Security+ Certifications or equivalent
- Associate Degree or higher preferred
Additional Requirements:
- Must be a local resident in the St. Louis area
- Reliable and safe vehicle to travel to customer sites within the St. Louis Metro Area
- Must pass a criminal background check and Drug Screening
- Submit salary history and requirements
Please submit your resume with salary history and requirements.
Core technical writing experience. Strong PC skills including word processing applications. Solid analytical skills and knowledge of products and services. Solid project management skills and ability to lead documentation projects.
XML/Arbortext experience a plus -Web design experience with Dreamweaver and CSS a plus
Strong knowledge of Windows Applications and ability to navigate between applications.
Strong knowledge of Excel a must.
Understanding and familiarity with emulators and FTP clients.
Ability to prioritize and successfully execute complex tasks simultaneously.
Excellent time management skills, time critical and deadline driven.
Energetic team player with ability to work independently
Accounting knowledge a plus.
Scripting experience a plus.
DOS based computer experience is preferred.
Computer Operations Technician - 3rd Shift - St. Louis, MO
Job ID: 20090308-723
Description:
Scottrade, Inc. has a Computer Operator position available in St. Louis, MO. The AS/400 mainframe Computer Operator is responsible for daily, weekly, and monthly production following run documentation for all production operation runs and monitoring integration between back office AS/400 system and front-end web systems. Duties will include monitoring daily operation of the system, which includes: file transmissions, backups, system hardware, software upgrades, and troubleshooting. Candidate must be able to work off-hours, as required.
Responsibilities: · Operates, monitors and maintains production AS/400's, and NT Server farm · Maintains an accurate record of computer performance, malfunctions, reruns, and other difficulties as dictated by operations procedures · Monitors production network connections and escalates any failures to 1st and 2nd level Scottrade and Vendor personnel · Monitors file transmissions between all vendors. Monitors report transmissions from AS/400 to end-users · Proactively monitor service level performance of hardware, software, and network infrastructure · Completes all job logs and report logs to ensure all production executions are successfully processed
Experience: · 1+year mainframe operations in AS/400 preferred · Technical software/hardware troubleshooting skills · Good documentation skills · Ability to follow workflow processes · Fundamental understanding of computer networking technologies (protocols, physical connectivity, etc) · Working knowledge of internet and intranet concepts
Education: · High School diploma or equivalent required · Bachelor degree in MIS or Computer Science or related field, or equivalent combination of education and experience preferred
Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.
Scottrade, Inc. has an AS400 Services Engineer position available in St. Louis, MO. This position will assist with analysis, design, development, administration, installation, and maintenance of AS/400 system hardware and software. Assist third party provider in installation and maintenance of proprietary books and records and accounting software. Participate in design and implementation and ongoing maintenance of the Scottrade disaster recovery plan, and associated projects. Help to ensure data integrity and maximum system availability.
Responsibilities: · Assist with upgrades of the OS/400 operating system as needed. Work with 3rd party vendors on all aspects of maintenance, including hardware, OS, and application maintenance. · Assist with monitoring and creation of file transmissions with all vendors. · Assist with monitoring of incoming report transmissions from 3rd party vendors. · Assist with quality control testing of all changes to the system. · Provide assistance to system operators.
Experience: · 4 years experience AS/400 Systems operations required; AS/400 systems programming preferred
Education: · Associate's degree in Computer Science or related field is required, or equivalent combination of education and experience.
Scottrade,Inc.,an equal opportunity employer,is committed to inclusion and a diverse workforce
Had I known about this position as being a contracting job, I would have not drove that 1-hour drive
just to find out.
I replied to the same posting as many of you did and first thing on my mind was this company was
hiring for new employee(s). I sent a request for more information but never gotten a response back.
Well, once I got there for the "interview", they passed along two sheets of paper explaining what
the company is. Two things I noticed offhand which ticked me off: Contractor and NOT an employee
of CAVO Communications.
IT Environment. The more of the following skills the better.
Windows Server Operating Systems 2003
MSSQL Server
Terminal Server
Windows Operating Systems 2000, XP, Vista
Active Directory
Microsoft Outlook
Microsoft Office
Remote Access - Citrix
Network Support
SQL Reporting Services
SQL Query Writing
Crystal Reports
Access
JavaScript and VBScript
Visibar
ASP
Candidate also would have knowledge of a variety of computer hardware, printers and portable devices.
Certifications such as Microsoft Certified Database Administrator (MSDBA), Microsoft Certified Systems Administrator 2003 Security (MCSA Security) and Microsoft Certified Professional (MCP) are helpful.
Candidate would be on call on a rotation basis.
Salary is in the 60's
Strong Preference:
* Experience with Robot or CCSS for automation tools
* Experience with LPARs
We offer an excellent benefits package including GHP/Coventry Health Insurance and Essex Dental Insurance, Paid Vacation & Holidays, and 401K (once eligible). If hired directly by our client after the "Right to Hire" option is exercised, then our client's benefit package would apply.
We cannot consider Corp to Corp situations or visa transfers for this opportunity. This position is local to the St. Louis, Missouri area and does not offer relocation assistance.
* Demonstrated technical Linux administration skills on RedHat Enterprise Linux
* Experience with project leadership, as well as product, services and solutions management
* Knowledge of open source technology
* Experience with local area and wide area network administration
* Knowledge of virtualization
This is a team environment and has great benefits. The company is located downtown and is experiencing tremendous growth. If you possess most of these skills, have a passion for Linux and are open to a flexible schedule, please submit your resume immediately.
If your background matches the above opening, or if you are interested in discussing other career opportunities, please contact us at jobs@relaytechnology.net
You should have a strong background in professional or commercial communication system installation and fabrication. Basic electronics knowledge is a minimum requirement along with familiarity with professional and commercial communications electronics. You will be expected to have a working knowledge of both analog and digital processing gear as well as a firm grasp on proper installation procedures.
This position has direct client contact, a professional appearance is important. You will also have the opportunity to travel to desirable destinations periodically as part of the position.
Fun, interesting working environment with a chance for advancement.
Great pay and benefits for the right person.
Scottrade, Inc. has a Capacity Planning Engineer position available in St. Louis, MO . The main purpose of this position is to design, develop, implement and maintain a comprehensive capacity planning practice and methodology. The Capacity Planning Engineer will assist and work with all IT departments and third party vendors, to identify and evaluation current key metrics across all IT layers, to measure current and projected business demands on IT services.
Responsibilities: · Serves as the focal point in identification, logging, and analysis of data, that supports current capacity measurement and analysis. · Serves as the focal point in analysis of current capacity metrics to support 'what if' scenarios, and to project future capacity requirements to IT and business management. · Works with Enterprise Monitoring and all IT Teams, to capture relevant data across applications and infrastructure. · Works with system vendors to plan and implement new features and enhancements important to the monitoring solution. · Evaluates, proposes, and administers relevant Capacity Planning tools. · Evaluates new and existing services to insure capacity requirements are defined, implemented, and planned for.
Experience: · 3+ years related work experience in capacity planning and analysis, using current tools and techniques. · 1+ years related work experience administering and supporting an enterprise monitoring solution. Experience with CA Spectrum, Netscout, and Gomez or similar enterprise solutions preferred. · Strong SNMP (Simple Network Management Protocol) experience. · Experience in developing scripts to perform custom logging and analysis, where appropriate (Perl, UNIX shell, Power Shell, and VB Scripts) preferred. · Experience utilizing and maintaining a centralized management system.
Education: · Bachelor's Degree in Computer Science or related field, or equivalent combination of experience and education. Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.*
* Demonstrated technical Linux administration skills on RedHat Enterprise Linux
* Experience with project leadership, as well as product, services and solutions management
* Knowledge of open source technology
* Experience with local area and wide area network administration
* Knowledge of virtualization
This is a team environment and has great benefits. The company is located downtown and is experiencing tremendous growth. If you possess most of these skills, have a passion for Linux and are open to a flexible schedule, please submit your resume immediately.
If your background matches the above opening, or if you are interested in discussing other career opportunities, please contact us at jobs@relaytechnology.net
Job Duties:
We are looking for an organized, energetic, highly motivated I.T. Programmer to join our growing team. The IT Programmer will design, develop, implement, and support custom software applications in multiple languages, including VB.Net, ASP.Net, Progress OpenEdge. This person will also be responsible for providing support for internal employee questions, problems, and requests as well as troubleshooting and remediating hardware and software issues. Job responsibilities will include:
□ Create custom software applications using C#/VB/ASP .Net with a SQL Server/MS Access back-end to automate business processes.
□ Write Crystal Reports to provide more intelligent information to end users.
□ Troubleshoot and remediate issues in TakeStock Distribution Software (Progress OpenEdge environment).
□ Provide first contact point via email and telephone for all internal system/technology problems and request incidents with hardware and
software.
□ Communicate incidents to third party support groups as appropriate.
□ Provide exceptional customer service to ensure all employees are able to use technology to achieve goals and objectives.
□ Assist IT team with various projects, including software development, system implementation, and other duties as assigned.
Requirements:
Bachelors degree in related field preferred
1-3 years of related experience preferred
Relevant certifications and training a plus.
Must have excellent communication and organizational skills, attention to detail and ability
to multitask in a demanding environment.
Excellent end user computing skills using current technologies, good problem solving/
troubleshooting/scripting skills.
Benefits:
In exchange for your hard work and dedication, we offer a competitive salary with excellent benefits which include: medical, 401(k) with a 50% match from the company, Employee Stock Ownership Plan, tuition reimbursement, annual bonus potential, paid time off, paid holidays, and much more!
Application Instructions:
If you meet the above requirements, please send a current resume with salary expectations to careers@jhf.com, or by fax to (314)874-0905.
We are looking for well organized individuals with the following skills and background:
2 - 3 years of PC hardware experience.
2 - 3 years installing and maintaining Microsoft desktop operating systems and servers.
Proficient with network cabling and associated hardware.
Possess a thorough understanding of TCP/IP, routing, DNS, and DHCP.
Excellent problem solving, oral and written communication skills, along with the ability to work independently and provide quality customer service.
Basic project management skills.
Experience with Microsoft SQL Server is a plus.
Salary is commensurate with abilities and past experiences. This position offers room for advancement within the company.
ITIs benefits package includes:
Paid vacation time.
Paid company designated holidays.
Business casual dress.
Comprehensive medical and dental plan.
Long term disability insurance.
401-K savings plan with matching contributions.
Education reimbursement.
Comfortable and professional work environment conveniently located in Central St. Louis County.
Small company flexibility! Learn new skills and technologies that interest you.
For consideration, you must possess a good driving record and be able to pass a background check.
Resumes with salary history should be e-mailed to hr@itiusa.com. No phone calls, please.
EOE
Experience: Requires a minimum of 3 5 years of technical HVAC experience, preferable in an OEM environment.
Skills and Abilities: Requires good analytical skills, proficient computer skills, ability to compile date, team oriented, excellent customer service skills and attention to details.
Work with IT staffs, maintenance departments, SME (Subject Matter Experts) and vendors to resolve issues. Focus on root cause analysis and minimizing production downtime.
Provide on-call, 24 hour support (approximately 1 week/month)
Provide design groups/vendors/developers with detailed and accurate descriptions of problem/resolution so that those groups are able to incorporate solutions into their product design/application.
Application Design Group, Inc has been helping clients and candidates across the Midwest since 1992 and is recognized as one of the best information systems consulting and placement firms in the area.
Application Design Group, Inc. (ADG) pays 100% of the employee cost for the following: Health Insurance - Dental Insurance - Vision Insurance - Life Insurance Long Term Disability - Hospitalization Coverage.
We also offer Direct Deposit - Overtime Pay * Referral Bonuses
Application Design Group, Inc. (ADG) is an Equal Opportunity Employer and encourages minorities and females to apply.
PROJECT MANAGER TO LEAD A LARGE SCALE Information Systems Project (not development).
PM OF AT LEAST 2 LARGE SCALE IS PROJECTS IN PAST 5 YRS.
Experience working with vendors of Identity Access Managemant or Encrytion Software desired.
Experience in a medical or university environment preferred.
This contract to hire is in St. Louis Missouri. CANDIDATES MUST CURRENTLY LIVE in the St. Louis Metro area. Sorry, no sponsorship or relocation is available.
Please send resume and cover letter including compensation history for immediate consideration.
Hardware Installation
Laptops and Desktop experience
Field Service experience
Onsite Technical Support
Reliable Transportation
Valid Driver License
Administrative Duties
Time management and Scheduling of Calls
Job Responsibilities:
Perform application and operating system surveillance for ~2,500 globally-based Windows and HP systems. Perform Corrective action tasks to restore service for clients subscribing to Company services. Distribute software packages using proprietary and off-the-shelf utilities. This includes distribution of Microsoft operating system security, operating system and anti-virus packages. Assist front-line client-supporting staff in identifying and resolving complex application and connectivity failures. Liaise with regional staff to ensure databases and central system devices are processing real-time data and that all emergency procedures and service restoration documentation are updated accordingly. Responsible for reporting service outages and documenting events and service outages in accordance with established procedures.
Required Skills:
-Strong Windows operating system (including server) experience.
-Working knowledge of networking and TCP/IP, including IP addressing, routing, multicast technology, and troubleshooting.
-Experience with administrating Windows-based systems in an enterprise environment.
-Great communications skills; interpersonal skills
-Must be a team player as contractor will be working in a team environment
Desired Skills:
-Working knowledge of TivoliManagement.
-Technical writing skills.
-Strong verbal, interpersonal and troubleshooting skills. Working knowledge of Financial Markets.
Education Requirement:
-College Degree is preferred