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Customer Service Representative (Chesterfield)

compensation: $15-$20 per hour based on experience
employment type: full-time

Extremely exciting ENTRY-LEVEL opportunity to enter the world of ADVANCE VIDEO SECURITY TECHNOLOGY. No industry experience necessary, we will train you on all facets of product, company and competition. Previous Customer Service, or Sales Experience required.

WE ARE LOOKING FOR OUTGOING, PERSONABLE, DEDICATE INDIVIDUALS! We can teach you everything about the job except DEDICATION, prove you have it and you will grow with us!

We are a fast-growing Video Management Software company with advanced technology like Artificial Intelligence (AI), Deep Learning Analytics, License Plate and Facial Recognition and much more! This is an entry-level position to a career in one of the fastest-growing industries on the planet with huge upward career growth potential.

The Role:
Customer Service Reps are the “Tip of the Spear” of our organization and learn our business from the ground up. The core function of this position is interfacing between internal/external customers (Manufacturing Sales Reps, Distributors, Certified Partners) and internal sales and technical support team.

Customer Support:
• Receive inbound calls and create tech support cases in Salesforce CRM before passing case to our dedicated technical support team.
• Receive inbound calls and create account support cases in Salesforce CRM before passing case to our dedicated account support team.

Sales Support:
• Being “Go-to” person for inside sales support always available and dependable
• Creating Sales Quotes in Salesforce CRM for customers
• Daily updates to open opportunities in Salesforce CRM with follow-up to Distributors, Certified Partners, and Outside Sales Reps for follow-up on outstanding opportunities
• Providing literature and documentation as needed for extensive network outside sales reps
• Working with Regional Sales Manager to coordinate meetings, reports and incentive programs

• 15-20$ per hour based on experience
• We offer competitive benefits including Health, Vision, Dental and Retirement Plan available upon hire date
• Job Type: Full-time

  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7019527813



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