compensation: DOQ w/ Full Benefits employment type: full-time
QR Code Link to This Post
Cat5 Commerce is an online retail company based in Chesterfield, Missouri. We operate a handful of niche ecommerce destinations serving the tactical, outdoor and workwear markets including TacticalGear.com and WorkBoots.com
We have enjoyed consistent growth with each passing year, and strive to actively recruit and retain the best and brightest talent. Recognized as a Top Workplace by the St. Louis Post-Dispatch, our culture provides a healthy, challenging and people-focused atmosphere. We offer a top-tier benefits package and collaborative workspace for those who thrive in a casual yet fast paced environment.
At a Glance
Entry level, inside sales support position w/ a customer-centric approach
Highly motivated and passionate about relationship building and customer advocacy
Internet company | Small business | Entrepreneurial spirit
Exemplary verbal, written, and interpersonal communication skills
Strong critical thinking and problem solving skills
Tech-savvy, highly productive, and resourceful w/ the tools at hand
Please submit both resume and a cover letter stating desired rate
We are currently seeking a dynamic team player to take on the role of Strategic Accounts Specialist within our ever-growing organization. This entry level position is responsible for supporting strategic account initiatives, including processing large volume orders placed through TacticalGear.com and WorkBoots.com; fostering relationships within our existing customer base; and assisting with the completion of Request for Pricing/Bid documents.
Direct experience not required, however the ideal candidate will possess 1-3 years demonstrated success within administrative sales support or progressively responsible Customer Relations experience in a retail environment. They proactively communicate with all stakeholders to achieve agreed upon outcomes and contribute towards Cat5's excellent reputation as a partner within the industry. They embrace new challenges and quickly step up to meet the needs of an evolving team and role while remaining fully committed to Cat5's mission to provide a best-in-class experience to our customers.
Quickly gain an understanding of our core customer base, our capabilities, our websites and brands
Coordinate the pre-sales process to provide prospective customer proposals in a timely manner, including drafting RFP responses
Establish and maintain positive customer and vendor relationships
Communicate with major customers on a regular basis, proactively share purchase opportunities, and promptly respond to inquiries
Assist with the timely and complete resolution of order issues or complications
Provide support in the completion of CRM data entry, bid contracts, and sample requests
Document all sales processes and correspondence with exceptional attention to detail and timelines
1+ years prior experience within a comparable administrative support role or Customer Relations experience
Excellent customer service provider: actively listens to customer input and feedback, proactively identifies customer needs and responds promptly
Diligent and proactive coordinator between purchasing/vendor management, customer relations, and other internal partners
Team contributor who successfully manages their day to day work independently
Superb critical thinking and problem solving skills
Articulate, engaging and persuasive communication style
Tech savvy with working knowledge of Google Drive
Highly organized with the ability to prioritize tasks and meet competing demands in a fast-paced environment
Ability to adapt communication style to a variety of audiences and situations
Experience working with government agencies or government suppliers (GSA)
Founded in 2004, Cat5 Commerce is a fast-growing internet retail company, We own and operate online webstores including TacticalGear.com and WorkBoots.com. The core of our business consists of ecommerce, digital marketing, and software development.
Since day one, it has been our mission to deliver an extraordinary shopping experience to our customers. We accomplish this through custom application development, comprehensive online marketing strategies, and a customer-centric approach to business.
Recognized as a Top Workplace by the St. Louis Post-Dispatch, we create dynamic teams where individuals can rise to the challenge, put forth their best work, and have fun while doing so! We believe that providing St. Louis' best and brightest talent with a healthy company culture, top-notch benefits package, and a positive work environment are key to the long term success of our company and our resident Cat5'ers. The monthly catered luncheons, endless array of free snacks, beverages, and bean-to-cup Starbucks and Kaldi's coffee are pretty sweet, too!
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers