compensation: To be determined employment type: full-time
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Do you have a phenomenal phone voice? Are you comfortable in a busy office environment? Is your eye for detail and organization above and beyond?
The Onder Law Firm, a nationwide personal injury firm, is seeking an intake professional to join our growing team! Our intake team is the face of our firm to potential clients. This role involves a high volume of phone interaction with individuals who have been injured by prescription drugs or defective medical devices. The potential clients we speak with have often undergone traumatic health experiences, so we are looking for someone especially understanding and with good listening skills.
Our intake team completes case consultations with potential new clients to get them included in nationwide product liability lawsuits. A typical day in our intake office includes:
• Following up with new leads to offer case consultations
• Taking incoming calls and investigating the root of callers' legal issues
• Touching base with clients and offering assistance with completing paperwork
• Ensuring litigation paperwork gets to the right staff within the firm
If you possess an empathetic attitude and the ability to develop rapport with potential clients, we want to hear from you. The right individual will be a highly motivated self-starter who has excellent written and oral communication skills, a positive attitude, and a keen attention to detail. Previous call center experience is preferred but not required. Please note that our office operates 7 days a week.
To apply, please send us your resume and a cover letter that highlights why you are a good match.
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers