Flight Coordinator I

Flight Coordinor I

Pay ranges from $20.50 - $22.50 based on experience!

$3/night shift differential & $1/weekend shift differential

JOB DESCRIPTION                                                                                                   

The Flight Coordinor is responsible for receiving emergent and non-emergent telephone requests for pient transport. The Flight Coordinor is responsible for the assignment of the most approprie air unit to serve the customer’s request through the utilizion of a Computer Aided Dispch (CAD) system. The Flight Coordinor is the primary connection between the Flight Team and the resources they require to perform their transport. They serve as the central hub for cross-functional communicions support between the Aviion, Maintenance, Operions, Clinical and Administrive departments. The Flight Coordinor will demonstre proficiency with all the approprie job-reled tools to include but not limited to the utilizion of a Computer Aided Dispch (CAD) system, mapping software, communicions equipment, multi-line telephone systems, and digital recording equipment.

ESSENTIAL FUNCTIONS/DUTIES

• Demonstre excellent customer service skills with all customers, co-workers, management, and the public
• Receive and handle all customer requests for or about medical transports in a friendly, timely and professional manner.
• Demonstre excellent listening skills and be able to accurely document all interactions
• Demonstre the ability to communice clearly both verbally and in writing.
• Responsible for the assignment and coordinion of medical transport by Air Evac.
• Handle the decline and cancellions of transport requests with the requesting party by offering alterne solutions or aircraft as approprie.
• Maintains da entries in the Computer Aided Dispch (CAD) system for all requests.
• Actively monitor aircraft while in flight and enter aircraft position reports into the Computer Aided Dispch (CAD) system.
• Communice with the Flight Coordinor Supervisor when issues arise.
• Communice with partners and Flight Team to facilite transports as needed.
• Participes and contributes willingly, effectively, and efficiently as a team member in various councils accomplishing the sted goals of the organizion.
• Adheres to all company policies and procedures.
• Performs other duties as assigned

QUALIFICATIONS

• Minimum18 years of age
• High School Diploma, GED, or Equivalent
• Detail oriented
• Ability to multi-task
• Ability to function in a fast paced, times high stress, work environment
• Computer litere

Why Choose Air Evac Lifeteam? As a leader in helicopter air ambulance services, Air Evac Lifeteam is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassione, quality medical care, primarily in the areas of emergency and pient relocion services. View the stories on how our employees provide care to the world  www.AtaMomentsNotice.com.. Learn how our  values are the core of our services and vital to how we approach care and check out our comprehensive benefit options  GlobalMedicalResponse.com/Careers.

GMR’s Core Behaviors—keep care the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services. 

FLIGHT COORDINATOR JOB/PAY STEPS

• 0-90 Days: Flight Coordinor Trainee - $19.50/hour initial hire re.

• 90 + Days: Flight Coordinor I – which includes a $1.00/hr increase upon successful completion of Flight Coordinor training and manager evaluion.

• 180 – 365+ Days: Flight Coordinor II – which includes a $1.00/hr increase upon sisfactory demonstrion of advanced competency and independent function.

NOTE: Part-time requires a minimum of 48 hours per pay period.